Contact Us

Contact Us

Have a question about our products, your order, shipping, returns, or refunds? We’re here to help.

Get in Touch

Zivoo Cart

Address:
Calle San Nicasio 9
Leganés, M 28911
Spain

Email:
tjan61634@gmail.com

Phone:
+34 916 94 75 51

Customer Support

For questions about an existing order, please include your order number and the email address used to place your order. This helps us respond more efficiently.

We can assist you with:

  • Product questions

  • Order status

  • Shipping and delivery

  • Returns and refunds

  • Exchanges

  • Damaged or incorrect orders

  • General inquiries

Shipping

We currently deliver only within Spain.

Standard shipping: Free
Processing time: 1–2 business days
Transit time: 3–5 business days
Estimated delivery: 4–7 business days

Returns & Refunds

Eligible purchases can be returned within 30 days of delivery.

Return shipping is free within Spain.

Once an eligible returned item has been received and approved, your refund will be processed within 5 days.

For complete information, please visit our Returns & Refund Policy.

We look forward to helping you.

Zivoo Cart
Calle San Nicasio 9, Leganés, M 28911, Spain
tjan61634@gmail.com
+34 916 94 75 51