Contact information

Contact Us

We’re here to help. If you have questions about our leather jackets, orders, shipping, returns, refunds, or any other matter, please contact us using the information below.

Zivoo Cart

Business Address
Calle San Nicasio 9
Leganés, M 28911
Spain

Email
tjan61634@gmail.com

Phone
+34 916 94 75 51

Customer Support

For order-related questions, please include your order number and the email address used when placing your order. This helps us assist you more quickly.

You can contact us regarding:

  • Product information

  • Order status

  • Shipping and delivery

  • Returns and exchanges

  • Refunds

  • Damaged or incorrect products

  • General customer support

We aim to respond to customer inquiries as promptly as possible.

Shipping Area

Zivoo Cart currently provides delivery only within Spain.

Standard shipping is free.
Order processing: 1–2 business days
Transit time: 3–5 business days
Estimated delivery: 4–7 business days

Returns & Refunds

Eligible products can be returned within 30 days of delivery.

Return shipping is free within Spain.

Once an eligible returned item has been received and approved, your refund will be processed within 5 days.

For complete details, please review our Returns & Refund Policy.

Business Address

Zivoo Cart
Calle San Nicasio 9
Leganés, M 28911
Spain

We value our customers and are committed to providing clear information and helpful support throughout your shopping experience.