Shipping Policy

Last updated: October 7, 2026

At Zivoo Cart, we aim to provide a simple, reliable, and transparent shipping experience for every customer.

1. Shipping Destination

We currently ship orders only within Spain.

We do not currently offer shipping to other countries.

2. Shipping Cost

Free standard shipping is available on all orders within Spain.

No additional standard shipping fee will be charged at checkout.

3. Order Processing Time

Orders are normally processed within 1–2 business days after the order has been successfully placed and payment has been confirmed.

Processing includes preparing, checking, packaging, and dispatching your order.

Orders are generally processed during our normal business days. Public holidays may affect processing times.

4. Transit Time

Once your order has been dispatched, the estimated carrier transit time is:

3–5 business days

Transit time begins after the order has been handed to the shipping carrier.

5. Estimated Delivery Time

The estimated total delivery time is:

approximately 4–7 business days.

This is an estimated delivery timeframe and not a guaranteed delivery date.

Occasional delays may occur because of circumstances outside our reasonable control, including carrier delays, adverse weather, public holidays, incorrect delivery information, or other unforeseen circumstances.

6. Order Confirmation

After placing your order, you will receive an order confirmation containing your order details.

Once your order has been dispatched, tracking information may be provided where available.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully check your name, street address, postal code, city, and contact information before completing your order.

Zivoo Cart is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us so that we can assist you with checking the status of your shipment.

If your package arrives damaged, please contact us promptly and provide relevant details or photographs where appropriate.

9. Contact Us

For questions about shipping or delivery, please contact:

Zivoo Cart
Calle San Nicasio 9
Leganés, M 28911
Spain

Email: tjan61634@gmail.com
Phone: +34 916 94 75 51

Shipping Summary

Shipping Detail	Information
Shipping destination	Spain only
Standard shipping	Free
Processing time	1–2 business days
Transit time	3–5 business days
Estimated total delivery	4–7 business days